Last week, our community came together in the heart of Times Square, at the very site where it all began. SharePoint Saturdays made its debut in New York City, sparked by passionate volunteers gathering on a weekend to share knowledge. Over time, what started as a free, grassroots meetup evolved into Microsoft 365 Community Days, a globally recognized network for hands‑on tech education and connection.
The July 25 event in NYC marked a time of innovation, collaboration, and shared learning. It was more than a conference, it was a celebration of community-driven growth and continuous evolution.
Here, ideas ignite. Leaders emerge. Technology becomes personal and purposeful.
In our session, “Transforming Employee Engagement with AI‑Driven Intranets,” we reframed intranets entirely. We demonstrated how AI-driven tools turn static internal portals into vibrant, human-first experiences. You don’t have to dream of a smarter workplace, it already exists, and it starts with the Microsoft 365 tools your team uses today.
Your intranet shouldn’t be a bulletin board. It should anticipate needs. It should suggest relevant policies. It should spark connections. Employee engagement is more than a buzzword. It's a critical driver of productivity, retention, and company culture.
At last week’s M365 NYC Community Days, we explored how AI-driven intranets are redefining the employee experience, especially for mid-size businesses seeking to maximize their digital investments. With AI Agents, modern page templates, and smart communication, you transform everyday tasks into meaningful experiences.
Traditionally, intranets have served as static bulletin boards; repositories for announcements, policies, and the occasional event invite. But let’s get real. How often do employees actually visit these pages, and how much value do they gain? The modern workforce expects more. Your intranet should anticipate needs, streamline workflows, and foster real connection.
AI agents are transforming intranets from passive information hubs into proactive digital assistants. These digital teammates learn your routine. Imagine an intranet that:
Design no longer slows you down. A modern intranet isn’t just about technology; it’s about designing experiences that matter. With dynamic page templates, you can:
Effective communication is at the heart of engagement. AI-powered targeting ensures that messages reach the right audience, whether it’s a company-wide announcement or a department-specific update. Features like automated reminders, feedback polls, and sentiment analysis help leaders gauge engagement and adapt strategies in real time.
Sometimes the answer is not always clear as there are multiple channels and apps that can be used to reach our audience. As professional communicators, we need to look at reaching people where they work:
Start with one small, high‑value pilot. Here are a few examples we would recommend:
The future of employee engagement is proactive, personalized, and powered by AI. Not sure where to start? Here are some foundational activities that you can put into practice today.
Start small. Measure impact. Iterate faster.
That’s how AI‑powered intranets turn tasks into connections and engagement into strategy.
When AI, modern design, and smart communication come together, the intranet becomes more than a tool, it becomes a trusted partner in every employee’s day. Routine tasks like booking time off, accessing benefits, or collaborating on projects are streamlined, freeing up time for higher-value work.
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