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Government & Public Sector

Modernize Public Sector Collaboration with Microsoft 365

Eliminate inter-agency silos to deliver responsive, secure citizen services without sacrificing transparency or compliance.
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WHY It MAtters?

Build a More Resilient, Engaged, and Data-Driven Government

Disconnected teams and hidden processes stall decision-making—keeping your citizens waiting and your leaders in the dark.
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Disengaged Workforce

Teams & Viva Engage builds internal communities and Viva Insights highlights collaboration patterns helping foster engagement, so employees stay motivated to deliver better services.
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Growing Cyberthreats

Lock down PII, enforce retention schedules, and ensure audit readiness—protecting public trust and avoiding costly breaches.
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Manual Data Entry

Our Power Platform solutions automate workflows, trigger status notifications, and surface insights via Power BI.
Benefits

Deliver Public Services That Inspire Trust

Seamless Inter-Agency Collaboration

Break down communication silos and foster a culture of high performance by bringing government employees together on a modern, secure Microsoft 365 platform.

Enable seamless inter-agency collaboration across departments using Teams and SharePoint, while tools like Microsoft Viva foster internal communities, reveal work patterns, and support employee wellbeing. Whether responding to emergencies or delivering everyday services, your workforce stays informed, aligned, and empowered to serve citizens more effectively.

400K+
Users

Trusted by a growing community of over 400,000 users worldwide.

95%
Adoption

WayPoint achieves 95% user adoption within the first three months of deployment.

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Citizen-Centric Digital Services

Transform the way you deliver public services with low-code solutions that put people first. Speed up service requests using Power Apps—cutting down on manual data entry and reducing inbox bottlenecks.

Automate routine notifications and workflows with Power Automate to keep everything moving smoothly. Enhance service delivery with AI-powered chatbots from Agents to handle FAQs and triage citizen requests. Visualize performance with Power BI dashboards that help you monitor service metrics, allocate resources more effectively, and build transparency. Create data-driven, responsive experiences that increase public trust and make the most of your limited budget.

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Improved Mega Menu

Dynamic menu layouts to fit your team’s needs.

Mobile-ready

Mobile-Ready

Seamless responsive design across all devices.

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Viva Connections

Access popular employee experience extensions like Viva Connections from all sites and spaces.

Key Tools

My Links

Manage personalized resources relevant to employee roles.

Robust Security & Regulatory Compliance

Fortify sensitive citizen data and official records with Microsoft Purview’s encryption, retention labels and eDiscovery tools, all within specialized Government Community Cloud (GCC)/GCC High clouds.

Layer on MFA, conditional access and threat protection to proactively fend off cyberattacks, ensure audit readiness and safeguard public trust—keeping your agency out of the headlines for data breaches.

400K+
Users

Trusted by a growing community of over 400,000 users worldwide.

95%
Adoption

WayPoint achieves 95% user adoption within the first three months of deployment.

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How We Help

Secure, Scalable Innovation for Smarter Services

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M365 Government Deployment

We guide your organization through secure Microsoft 365 deployments—migrating legacy systems and ensuring accessibility for users from day one.

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Security & Compliance Workshops

Our workshop strengthens your agency’s security posture and audit readiness by implementing tailored Microsoft 365 protections and compliance controls.

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Power Platform Innovation Hub

Empower government teams to rapidly build secure, low-code apps and automated workflows that streamline operations and reduce costs.

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AI & Data Insights Pilot

Enable predictive insights with Microsoft 365 Copilot and Power BI, turning operational data into real-time decisions.

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Change Management & Training

Drive adoption with role-based training and communications that include Copilot and Copilot Studio, ensuring employees are confident and productive.

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AI-Driven Knowledge Management

Microsoft Search and Copilot integrated to improve searchability and service delivery accuracy across departments.

Question & Answer
Frequently Asked Questions
Is Microsoft 365 secure enough for government use?
Yes. Microsoft 365 meets rigorous compliance standards like FedRAMP, CJIS, and GCCloud. 2toLead ensures your deployment aligns with these standards, offering secure identity management, data protection, and governance best practices.
Can you integrate legacy on-premises systems with SharePoint Online?
Yes. We architect hybrid connectivity via Azure AD Connect, Hybrid Search, and secure API gateways—surface on-prem data in SharePoint Online and Teams, then use Power Automate to orchestrate cross-system workflows. This approach preserves your existing investments while delivering a modern, unified collaboration experience.
How do you drive user adoption across diverse agencies?
Our Change Management & Training framework combines role-based workshops, executive briefings, bespoke communications, and in-workstream champions. We tailor intranet UX to public-sector needs, provide on-demand microlearning, and leverage Viva Engage communities and Insights to reinforce new behaviors—boosting adoption rates above 80 percent.
How does 2toLead address tight public-sector budgets?
We leverage existing Microsoft 365 licensing investments, apply low-code development to reduce custom dev costs, and deliver phased implementations that show quick wins. Our “innovation hub” model fosters citizen developers, lowering reliance on high-cost contractors and stretching budgets further.
How customizable are your intranet and citizen-facing portals?
Using SharePoint Framework, Power Pages, and Copilot integrations, we tailor branding, page layouts, and interactive forms to your agency’s design standards. Modular web parts and low-code Copilot prompts let you iterate quickly—delivering public sites and internal intranets that reflect your unique workflows and identity.
What ongoing support and training do you provide after launch?
We offer tiered support options—24/7 helpdesk, monthly governance reviews, and quarterly strategy workshops. Our custom Learning Paths and on-call “gov” specialists ensure your team stays ahead of feature updates, security patches, and evolving compliance requirements.

What our customers say

See the real impact on how we’re redefining Employee Experiences in the Digital Workplace.

“We were drowning in paperwork before we partnered with 2toLead. Now, our repetitive tasks are handled automatically. The time we've saved has been a game-changer. We feel more productive and less stressed.”

Sarah

Director of Operations

“2toLead spent the time to understand our challenges. They didn’t just sell us a product—they built a solution that fits our business perfectly. Our approval workflows are now seamless, and my team is thrilled.”

Olivia

Program Coordinator Lead

“I didn’t realize how much time my team was spending on repetitive tasks until 2toLead showed us what was possible with automation. They’ve made our day-to-day work not just faster but genuinely more enjoyable.”

James

IT Lead

“We’ve worked with a lot of vendors, but 2toLead really stood out. Their team was knowledgeable, approachable, and always ready to help. Today our processes are faster, and our employees are happier.”

Amanda

Marketing & Communications
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