AI Agent Playbook for Energy & Utilities

Discover how Microsoft 365 Copilot and Power Platform tools can help Energy & Utilities organizations build AI agents that transform field operations, streamline compliance, and accelerate sustainability goals.

Richard Plantt

Energy & Utilities professionals face mounting challenges. Aging infrastructure, strict compliance requirements, rising customer expectations, and ambitious sustainability goals.

This playbook provides practical, actionable guidance on how to address these issues using AI agents built with Microsoft 365 tools you likely already have. It shows how to automate repetitive tasks, deliver real-time insights, and improve safety and compliance without costly custom development.

With step-by-step build guides, real-world scenarios, and example prompts, this resource empowers teams to work smarter, reduce operational risk, and accelerate progress toward strategic goals, all while freeing employees to focus on high-value work.

What’s Inside the Playbook?

4 High-Impact Use Cases: Predictive Maintenance, Outage Communications, Regulatory Compliance, and Sustainability Analytics.
Detailed Build Guides: Tools, workflows, and configurations for each agent.
Example Prompts & Scenarios: See how AI agents work in real-world contexts.
Visual References: Workflow diagrams, Teams cards, and dashboard examples.

Why It Matters

Energy & Utilities organizations face increasing pressure to improve reliability, meet regulatory requirements, and achieve sustainability targets, all while controlling costs.

AI agents built with Microsoft 365 tools empower your teams to:

Automate repetitive tasks.
Deliver real-time insights.
Enhance safety and compliance.
Free employees to focus on high-value work.

Who This Is For

Energy & Utilities Leaders looking to modernize operations.
IT and Digital Workplace Teams seeking practical AI solutions.
Compliance and Safety Officers aiming to reduce audit prep time.
Sustainability Managers focused on data-driven environmental goals.

What You’ll Learn

How AI agents differ from traditional chatbots and why they matter.
Key opportunities for AI in Energy & Utilities, from predictive maintenance to sustainability reporting.
Step-by-step instructions for building agents using Microsoft 365-native tools.
Real-world examples and prompts to help you get started quickly.

How to Get Started

Ready to transform your Energy & Utilities operations with AI?
Download the playbook and start building intelligent agents today, using the tools you already have.