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Supercharge Your Workforce Analytics with Copilot and Viva Insights

June 3, 2024
5 minute read
Supercharge Your Workforce Analytics with Copilot and Viva Insights
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So much data, so little time, what’s a company to do to solve this dilemma and better their workforce analytics? Supercharge it with AI! In a recent co-webinar with Microsoft, we thoroughly looked at how employee analytics and feedback are changing, and the different ways to action new tools to better understand your workforce.  

The following will take from relevant bites of information from that session to share how the relationship between AI and Analytics is changing and key considerations that will help ensure success. Let’s dive in!  

The Relationship Between AI and Workforce Analytics

From how AI and Employee Analytics intersect to how AI enhances it, this section will run through the basics you need to know to understand their relationship.

The Intersection of AI and Employee Analytics

The rise of artificial intelligence (AI) in the workplace has brought about a new era of workforce analytics. With the ability to process vast amounts of data and provide insights in real-time, AI is revolutionizing the way organizations understand and manage their workforce.

The Rise of AI in the Workplace

AI is becoming increasingly prevalent in the workplace, with tools like Microsoft Viva Insights leveraging the power of Microsoft Copilot AI to provide organizations with actionable insights into their workforce.  

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These tools are helping organizations to understand the psychology behind the way people work, and to use data to drive decision-making.

With the exponential impact and learning that comes with modern AI at work it's critical we have more data not just to prepare and support a successful rollout but to help align usage, improve adoption, and help accelerate the positive impacts it can bring. In a recent comprehensive webinar on achieving business readiness for Copilot we discussed this in greater detail but Viva Insights is an incredibly powerful tool to both support and guide adoption of Copilot while also acting as a way to create more actionable pathways to improve how we work.

How AI Enhances Workforce Analytics Capabilities

AI is enhancing workforce analytics capabilities by providing organizations with the ability to capture and analyze data in real-time. With tools like Viva Insights, organizations can measure employee sentiment and feedback, as well as understand how employees are collaborating and working together.  

This data can be used to identify trends and patterns, and to make informed decisions about how to improve the workplace.

In fact AI itself via Copilot in Viva Insights provides the ability to make understanding the digital behavior insights of your organization more accessible. Instead of needing a data scientist you can now create reports more easily by using natural language to describe the kind of report or insight you are looking for and let the technology do the heavy lifting of preparing an adaptive report based on your needs.

Key Consideration to Ensure Success with AI-Driven Data

There’s a lot to consider and prepare for when beginning to use AI for workplace analytics, the following quickly looks at what not to miss and how to prepare for the future.  

Ethical Considerations in AI-Powered Analytics

As with any technology, there are ethical considerations that must be considered when using AI-powered analytics, especially when it comes to employees. It is important for organizations to ensure that the data being collected and analyzed is done so in a responsible and transparent manner.

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Additionally, organizations must ensure that the insights being generated by AI are being used to improve the workplace, rather than to exploit or harm employees. We can all agree, losing the trust of employees is counter-intuitive to bettering workforce and organizational results.  

The good news is that Microsoft Viva is designed with these best practices in mind. It ensures transparency, privacy and more so that it is additive to the employee and leader experience while protecting the rights of employees.

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By combining the how we work data with the how we feel data, Viva Insights is able to provide a comprehensive view of the workforce. Not just for AI and Copilot but for how we work across meetings, how hybrid work is impacting our organization, how employee networks grow and change over time, how newly onboarded employees compare across digital behaviors over time and much more.

This data can be used to drive decision-making and to improve the overall employee experience. 

Preparing for an AI-Driven Workforce Future

As AI continues to play an increasingly important role in the workplace, it is important for organizations to prepare for an AI-driven workforce future. This means investing in the tools and technologies that will enable them to leverage the power of AI, as well as ensuring that their workforce is equipped with the skills and knowledge to work effectively alongside AI.  

By embracing the power of AI, organizations can position themselves for success in the future of work.

Move Towards An AI-Driven Workforce Without Detrimental Hiccups

In conclusion, the intersection of AI and workforce analytics is providing organizations with powerful tools to understand and manage their workforce. With tools like Viva Insights, organizations can use workforce analytics to drive decision-making and improve the employee experience.

As we move towards an AI-driven workforce future, it is important for organizations to embrace the power of AI and to prepare their workforce for the changes to come. This requires planning and strategy to ensure that the workforce is equipped with the skills and knowledge to work effectively alongside AI.

The best way to ensure you have a smooth transition to an AI-driven workforce is by working with a partner organization who specializes in Microsoft Copilot, like us, to guide you through the process. If you want to know how we can help your Workforce Analytics Planning and Strategy, look at our Copilot Readiness Accelerator service.

Enhance your strategy with our Viva Insights pilot service, a key component in the AI-driven workforce evolution. Our service equips organizations with actionable insights, fostering a connected and productive workplace.

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