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Introducing Microsoft Copilot in Viva Insights - Microsoft Ignite 2023 Highlights

November 16, 2023
4 min read
Introducing Microsoft Copilot in Viva Insights - Microsoft Ignite 2023 Highlights
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Read Summary

  • Copilot can generate reports and insights in Viva Insights, making advanced analytics more accessible.
  • Copilot conversations in Viva Insights let you discuss insights and correlated feedback from Viva Glint to understand issues better.
  • Viva Insights has personal, team, and organization-level insights on collaboration, networks, manager time, etc. Copilot makes the organization-level insights more actionable.
  • Viva Insights alone provides valuable but sometimes hard-to-action organizational insights. Copilot makes them more accessible and shareable.
  • The speaker hopes this shows how Copilot can enhance Viva Insights and looks forward to feedback on using them together to empower leaders with data.

Read Transcript

I want to talk about Microsoft Viva Insights and how it's enriched with Copilot. If you don't know this, the Copilot experiences in Viva are included, meaning if you have an experience like Copilot and Viva Goals to help you add goals, it makes goals more accessible and it improves the goals experience. In this same way, what we know with Copilot and Viva is it actually does the exact same thing.

It makes Viva Insights more accessible and more of the capabilities of Viva Insights accessible to more people, and it also enriches Viva Insights itself. There's a few ways that it does this. The first one that I want to talk about today is how it actually generates reports, slices of interest, and understanding at a specific point in time. Then how you can even use Copilot to inspect and analyze the data, just like you would with Excel or with Power BI or other tools like that.

Let's walk through a really simple scenario here. Here I have Viva Insights, and Viva Insights has an incredible amount of data, right? It has rich indirect data about new hire onboarding around collaboration, around networks, around manager time, and other things like that to help us understand manager effectiveness and more.

One of the things that we can do with Copilot and Microsoft Viva Insights is we can do things like generate reports. These reports that we generate, we can actually insert information like a really simple prompt saying I want to see the impact of hybrid work on new hire onboarding. This simple query allows me to generate a report based on what I have access to, like potentially my group, and I want to see my population group and how that particular pattern is played out.

When it generates that report, I can then use this to discuss it with my teams. I could share it by reducing and adjusting the scope here, and I can do a lot more. But the biggest thing that it does is help me generate all sorts of these ad hoc reports based on advanced analytics and more so that I can better understand what's going on in my organization and answer some interesting questions that I might have.

When you combine this with the fact that I can then click on the little dialogue and have a conversation with Copilot about the insights across Viva Insights as well as correlated direct feedback in Viva Glint and more, you can really start to see how Copilot can enhance an experience like Viva Insights.

Again, the value proposition of Viva Insights is personal premium things like being able to get feedback on a meeting that I had and having people tell me it was good or bad or what could be improved on it, or being able to look at my own data and saying, hey, I don't RSVP effectively enough to meetings, that's something I can improve. Those are very actionable.

When we look at the team, it starts to become harder. It's still possible, but it becomes harder to action. We could have a no-meeting day to improve focus time. We can do different things. As you start to get to the organizational layer, what ends up happening is there are a lot of things we could do with that data, but we really need to empower and enable leaders to take this data and review it in different ways.

Because the advanced reports are a little trickier for people to engage with, having tools like Copilot makes them a little bit more accessible, a little bit friendlier, and easier to share, like this example of a hybrid work for new hire onboarding is a really big step in the right direction.

I hope this has been helpful and insightful for you in understanding what you can do with Microsoft Viva Insights and Copilot in the near future. I'd love to hear what your thoughts are on how you are exploring Viva Insights or how you would like to use Copilot with Viva Insights.

I know the product team is always interested in the feedback we're seeing from customers today. The more we learn from each other, the more we can make tools that are so powerful, like Viva Insights, accessible to more people.

Thank you so much for your time, and I hope this was helpful.

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