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Solution Directory

Adoption Bot

This chatbot, built with Power Virtual Agents for Microsoft Teams, answers 100+ common questions about Microsoft 365 and Teams. You can edit the included topics, add your own topics and ingest existing FAQs. When users need additional help, Adoption Bot can connect users to experts or be extended to open service tickets.

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Out of the box, Adoption Bot answers 100+ common questions about Microsoft Teams and Microsoft 365 from within the Teams experience.

You can edit the included topics, add your own topics, or ingest your existing FAQs in bulk. These can be edited in Power Virtual Agents for Microsoft Teams (PVA) easily by curators and content owners.

If users need additional help, Adoption Bot can connect them to experts or be extended to open service tickets (or take other actions) in various IT service management systems with Premium Power Automate connectors

Need help? Speak with an expert

Solution Areas

Adoption

Technologies Used